Privacy Policy
Effective Date: June 23, 2026
DCG Ventures LLC, doing business as Rivanna Auction Co. (“Company,” “we,” “our,” or “us”), operates https://rivannaauction.com and related online auction services (collectively, the “Service”).
This Privacy Policy explains how we collect, use, and protect your information when you use our website and online auction services.
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Personal Information
When you register to bid, consign items, subscribe to updates, contact us, or otherwise participate in our auctions and services, we may collect:
- Full name
- Email address
- Phone number
- Billing and mailing address
- Auction bidding and transaction history
- Information submitted through contact forms
- Consignment information
- Payment information (processed securely by third-party providers)
We collect this information to operate our auctions, process transactions, communicate with you, and provide customer support.
Usage Data
We may automatically collect certain technical information when you visit our website, including:
- IP address
- Browser type and version
- Pages visited
- Date and time of visit
- Device information
- Referring websites
This information helps us improve website performance, security, and user experience.
Cookies
We use cookies and similar technologies to:
- Maintain login sessions
- Remember user preferences
- Improve site functionality
- Analyze website traffic
- Enhance user experience
You may disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.
Email Communications
Visitors may voluntarily subscribe to receive auction announcements, updates, newsletters, and marketing communications from Rivanna Auction Co.
Subscribers may opt out of these communications at any time by using the unsubscribe link included in our emails or by contacting us directly.
How We Use Your Information
We use collected information to:
- Operate and maintain our online auction platform
- Process bids and payments
- Facilitate pickup scheduling
- Collect and remit applicable sales tax
- Provide customer support
- Improve website functionality
- Prevent fraud, abuse, or misuse of our services
- Comply with legal obligations
- Send auction-related communications, invoices, pickup instructions, account notifications, and marketing communications
We do not sell or rent your personal information.
Payment Processing
Payments are processed through secure third-party payment processors. Rivanna Auction Co. does not store full credit card numbers on its servers.
Third-Party Service Providers
We may use third-party providers to operate our website and auctions, including:
- Auction software providers
- Payment processors
- Email and communication services
- Analytics providers
- Website hosting providers
- Social media platforms
These providers may access information only as necessary to perform services on our behalf and are expected to protect that information appropriately.
Data Security
We take reasonable administrative, technical, and physical measures to protect your information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information as long as reasonably necessary to complete auction transactions, comply with tax, accounting, and legal recordkeeping requirements, resolve disputes, and enforce our agreements.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
Links to Other Websites
Our website may contain links to third-party websites, including our online bidding platform and social media pages. We are not responsible for the content, security, or privacy practices of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Continued use of the Service after any changes constitutes acceptance of the revised Privacy Policy.
Contact Information
Rivanna Auction Co.
DCG Ventures LLC
Email: RivannaAuction@gmail.com
Website: https://rivannaauction.com
